Find quick answers to common questions about using SharedSky, understanding air quality data, protecting your personal health logs, and setting up the app.
Getting Started & Account Management
What is SharedSky and how does it help me? SharedSky is an environmental health tracking app that connects your personal health symptoms (like headaches, fatigue, or asthma) directly with local air quality, pollen, and weather data. By logging how you feel, SharedSky helps you identify personal environmental triggers over time.
Is the SharedSky app free to use?
Yes, core symptom tracking, local AQI fetching, and basic trend visualization are completely free. Advanced analytics and expanded historical reports are available through optional premium plans.
Do I need an account to track my symptoms?
You can explore basic ambient air data without an account. However, creating a free account ensures your symptom logs, personal baseline trends, and notification preferences are safely backed up and synced across your devices.
Health Tracking & Sensor Accuracy
How does SharedSky know the air quality at my location? SharedSky integrates with official government air monitoring networks (such as the EPA and EEA), calibrated local sensors, and satellite environmental streams. When you log a symptom, the app cross-references your current location with nearby station feeds to capture ambient air conditions.
Which air pollutants does SharedSky track?
We track all major criteria air pollutants including fine particulate matter ground-level ozone, nitrogen dioxide, sulfur dioxide , and carbon monoxide, along with pollen counts and meteorological variables.
Can SharedSky tell me if I have a specific health condition?
No. SharedSky is a tracking and pattern-detection tool designed for personal awareness. It is not a certified medical device and does not provide medical diagnoses or treatment recommendations. Always consult a medical professional regarding health concerns.
Privacy & Data Security
Is my personal health data private and secure? Absolutely. Your health entries and location logs are encrypted both in transit and at rest using industry-standard protocols. We never sell or share your individual health logs with third parties, advertisers, or insurance companies.
Does the app track my exact location at all times? No. SharedSky only accesses location data when necessary to fetch local environmental feeds for your symptom logs or to provide background location-based pollution alerts (if enabled). You can manage location permissions at any time in your device settings.
Can I export or delete my health data? Yes, you have full ownership of your data. You can export your symptom history as a structured PDF or CSV file at any time, or request complete account and data deletion through your account settings.
Regions & Device Compatibility
Which countries and regions are supported? SharedSky provides coverage worldwide by combining global satellite feeds with local ambient ground stations. Coverage is most granular across North America, Europe, East Asia, and major urban centers globally where air monitoring station density is high.
Which mobile platforms and devices are supported? The SharedSky app is available for download on iOS (iPhone) and Android devices, with full responsive web dashboard access available at https://sharedsky.app.
Have More Questions?
Can’t find the answer you’re looking for? Our team is here to help.
Here is the full content and hero image concept for the next static page: contact@sharedsky.app